FAQ
HOW DO I MAKE A PURCHASE?
To place an order, just add the product to your shopping cart, proceed to checkout and make payment. Leave the rest to us and those products will make its way to your doorstep
ARE YOUR PRODUCTS GENUINE?
La Reyna Cosmetics only carry genuine products directly from the parent company
WHAT HAPPENS IF A PRODUCT IS OUT OF STOCK?
Please contact us with any questions regarding products that are currently out of stock. We will do our brest to make our products available during our monthly restock
WHAT FORMS OF PAYMENT METHOD CAN I USE?
La Reyna Cosmetics accepts online transaction.
WHAT ARE THE SHIPPING COST?
La Reyna Cosmetics ships nationwide in Malaysia. Orders are processed every Monday to Saturday 9am - 5pm excluding Public Holidays
WHAT IF THE SHADE I WANT ISN'T AVAILABLE?
Before you get too disappointed, you can preorder the shade by dropping us an email and we'll stock up on it.
• Available for shipments in Malaysia nationwide
• Delivery within 7 business days once shipped
• Parcels are shipped every Fridays and Saturdays
• Shipping cost - RM8 (Penninsular) / RM12 (East Malaysia)
STANDARD SHIPPING
Have any questions or concerns?
We’re always ready to help!
Drop us an email at: